Managing Director

"Our main focus would be creating value, reliability and trust."

Professional Summary

A proven dynamic transformational leader, nearly three decades seasoned professional, expert in financial solutions and banking eco-systems, ensure delivering long-term approach to strategic intention with the aim of optimizing operations and delivering measurable savings; a reliable resource person aligned with the company's expectations, understanding the business tone and leveraging its full potential focused on unlocking values, passionate about shaping resilient financial infrastructures, enabling global mobility, and leading impactful change across emerging markets and beyond.

Career Highlights

• 19+ years experienced in banking industry at renewed multinational and top local banks includes BRAC Bank, Mercantile Bank, HSBC, City Bank and NCC Bank. 

• 12+ years of proven leadership C-suite roles in Technology along with cross functional responsibility of Business, Operations, Cards, Digital Payments, Brand & PR, Risks, Procurement.

• 6+ years of hands-on experience in software engineering, requirement analysis, programming, testing, and QA.

• 3+ world-class Core Banking expertise

• 50+ large-scale, mission-critical project implementations including core banking migrations, digital banking platforms, payment gateway systems, security appliances, and many enterprise solutions like ERP, Card Management, Remittance, Trade, Treasury and Custodian services

• 200+ professionals People Manager in supervisory roles

• 30+ specialized trainings across domestic and international institutions

• Directed software engineering teams to deliver enterprise software solutions and high-impact projects in Denmark, Vietnam and Indonesia

• Deep understanding of financial ecosystems, digital transformation landscape and emerging technologies/4IR including RPA, IoT, AI, Blockchain, Open Banking, FinTech, financial inclusion, data science and Bank 4.0/5.0 evolution

• Strong media and market exposure as Financial Technology expert

Certifications & Recognitions

• Certified ISO 27001 Lead Auditor, ITIL, MCTS

• Five Prominent CIOs in 2023 by The CIO Times

• Best Use of Technology & Fastest Growing Digital Transformation by International Business Magazine

• The Future of Technology Leadership in Banks of Bangladesh by APAC CIO Outlook

• Bangladesh Project Management Award by PMI Bangladesh Chapter - Jury Member 2021-2025

• Best Performance Award 2020 by City Bank

• Best Customer Service, De-risking Champion by HSBC

• Departmental Commitment Award (3 times) by BRAC Bank

Project Implementations

Core Banking Solutions: Finacle 7x/10x, Temenos T24, HUB (HSBC Universal Banking), FlexCube, Islamic Banking (Ababil NG), Agent Banking

Digital Financial Services: Shanchyee/Ekhoni Account (Digital On boarding), Start-up Finance, City Touch, City Live, City Pay, Supply Chain Finance, HSBCnet, NRBs Onboarding, Smart IVR, WhatsApp Banking, FinTech/Financial Inclusion, Block Chain Solution, RPA (Robotic Process Automation), Customer Self Service (CSS), NCC ICON (Corporate Internet Banking), NCC Always (Internet Banking, Mobile Banking & Wallet)

Cyber Security & Governance: SIEM (Security Information and Event Management), PAM (Privileged Access Management), MFA (Multi-Factor Authentication), SOAR (Security Orchestration, Automation, and Response), FIM (File Integrity Monitoring), WAF (Web Application Firewall), SOC (Security Operations Center), ISO 27001, PCI-DSS, SWIFT CSP

Cards & ADC: CMS-TranzWare, CardPro, Visa, Master, China Union Pay, Issuing, Acquiring, e- Commerce, POS, Call Centre, Smart IVR, QR, Virtual Card, Green PIN

Regulatory/Payment Solutions: Foreign Direct Investment (FDI), NPSB (National Payment Switch Bangladesh), BACH, BEFTN-NIKASH, RTGS, GoAML, IDTP

IT Services Management: Enterprise Service Bus, Data Centre Renovation, Customer Relationship Management, Content Management System, Oracle Fusion, Middleware (API Gateway), Service Desk Plus, Oracle ExaData, Data Warehouse/Big Data, Business Intelligence (BI)

Trade, Sales & Others: Customer 360, ERP, Export Import Management System, Treasury Management System, Sales CRM, Custodian Services, Subsidiary System, Document Management System, LOS, Remittance Management System